Rostering Officer


About us

Aged care is a calling that demands compassion, dedication, and a deep sense of community. It’s not just a service; it’s about making a meaningful difference in people’s lives. At our core, we believe that nurturing and caring for our elders is one of the most valuable services we can offer.

As we look to the future, we are excited to expand our reach and enhance the quality of our services, supported by a team that values every individual and every contribution.

Step into a role that transcends the ordinary. As a Community Engagement Specialist with us, you’re not just filling a position; you’re fulfilling a purpose.

Join us as a Rostering Officer, and be a part of a growing team.

No. of Vacancies
Specific Skills
  • Assist in the creation, editing and maintenance of rosters, taking into account the terms and conditions outlined in individual contracts, Enterprise Bargaining Agreements, industry standards and the National Employment Standards
  • Identify and propose systemic and innovative solutions to remedy gaps and achieve improvements in rostering and workforce related matters across the Home Care business.
  • Manage and maintain rostering systems to improve customer service and deliver best practice services.
  • Contribute to the development of mechanisms and processes to monitor and escalate the effective management of Creative Career Nursing Agency’s Home Care workforce (outcomes, outputs and KPI’s)
  • Provide orientation to new staff on best practise rostering processes within Creative Career Nursing Agency’s Home Care business.
  • Monitor and analyse workforce data, including overtime and leave requests.
  • Serve as a subject matter expert and resource for rostering related inquiries and issues.
  • Ensure compliance in all aspects of workforce rostering and stay updated on relevant legislation and regulations to ensure ongoing compliance of the workforce.
  • Provide recommendations for optimising staffing levels and rostering strategies based on data driven insights.
  • Effectively communicate schedules to employees and clients ensuring clarity and addressing any concerns or conflicts.
  • Provide the best qualified and most appropriate staff based on skills and preferences to clients’ care needs and services.
Responsible For
  • Proficiency in coordinating staff and managing schedules through our digital rostering system
  • Highly accurate data entry skills with a keen attention to detail
  • Strong organizational capabilities and a proactive methodology in resolving issues
  • Demonstrated capacity for logical reasoning, interpreting, evaluating, analyzing, and synthesizing information
  • Familiarity with various awards and their implementation in rostering and workforce management
  • Effective planning and time management abilities within a demanding work setting
  • Competence in utilizing Windows-based software applications (Outlook, Word, Excel) and cloud technologies
  • Experienced in handling sensitive and confidential data
Job Nature
Experience Requirements
Minimum 0-6 Months of Work Experience
Job Location
Job Level
Jr. Position

How to Apply


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